Terms & Conditions

Terms and Conditions and Privacy Policy 



In these PRODUCT terms and conditions ("Conditions") the following words and expressions shall have the following meanings:

the Customer, you, your: means you, the customer, who buys the Products from mamathai’ Our and We means ‘Us’ – The service provider.

the Products: means the products supplied by from ‘mamathai’ to the Customer; and

the website: means the website

1. Order and Acceptance

1.1. These Conditions shall apply to all orders and contracts for the supply of the Products by from ‘mamathai’ House to the Customer. All orders for the Products shall be deemed to be an offer by the Customer to purchase the Products in accordance with these Conditions. Any variations to these Conditions must be in writing, otherwise they will not be binding on either party.

1.2. The acceptance of orders for the Products shall be at the absolute discretion of from ‘mamathai’. Our acceptance of an order occurs when you receive an on-screen message confirming your order has been placed, at which point, your contract with from ‘‘mamathai’ is made and up until this point, We may decline to provide You with the goods without giving any reason.

1.3. You may not place any orders on our website if you are under 12 years of age.

2. Prices and Payment

2.1. The prices quoted by from ‘mamathai’ on the website are inclusive of VAT.

2.2. The price of the Products will be as quoted on the Site at the time you confirm your order, subject only to any inadvertent technical mistake for which We shall not be liable. The price for your order shall be deducted from your account at the time your order is placed. We reserve our right to terminate this agreement with you if We are refused authority for payment or reasonably believe that payment will be refused at any stage.

2.3. You can pay by any of the methods listed in our checkout screen. Please make sure that if your order is placed using a credit or debit card, such card is valid on the date of despatch of your order.

2.4. When you input your postcode into the website, you may be automatically directed to the website referring to the sole service provider, closest branch or franchise available to you. Please note that prices, minimum spend restrictions and maximum cash spend restrictions vary from each provider. In addition, if you order online, the price charged may be different to the price for the Products had they been ordered via third-party sites, in-store or by telephone.


3. Refund / Cancellation / Order Amendments


3.1 If you wish to cancel, amend, or comment on your order, do so, online, details of which will be included in the confirmation email sent to you upon placing your order. If you amend your order, the price charged will be the price for the amended order. If you paid by Credit Card the price difference will need to be paid separate order. Full or partial refund for these orders will be provided in the form of a coupon code, credited to your account. Please note that as promotions are only available for limited periods, any changes to your order may mean the promotions are no longer available.


4. Delivery


4.1. We will aim to provide you with your ordered Products as close as possible to your requested delivery/collection time.

4.2. The Customer agrees to accept delivery of the Products at the agreed time and place of delivery.

4.3. We can only fulfil an order for large quantities at the discretion of the Hut from which you are ordering. If you would like to place a large order, we recommend you contact the Hut well in advance.

4.4. If you have chosen for the Products to be delivered, ‘mamathai’ will deliver the order to the main entrance of the delivery address but any deliveries carried into the delivery address will only be made if the driver and you consent to this. If you are not present to take delivery of the goods at the address given in your order, then We will not refund you the price for your order and will charge you for the full amount of your order.

4.5. Products are subject to availability. If your products are not available, We may offer you a reasonable substitute of equivalent quality and price or We may call you to tell you that your ordered products are not available and to ask you if you would like to order something else. This may affect the price you pay.

5. Transfer of Property

5.1. Risk in the Products shall pass to the Customer on delivery.

5.2. The Customer acknowledges that all intellectual property rights in the Products do and shall continue to belong to from ‘‘mamathai’ and the Customer agrees that it will not infringe any of ‘mamathai’ 's intellectual property rights.

6. Oral Statements

6.1 The Customer agrees that, in the event of any conflict, written information about the Products supplied by Bella Pizza Kebab House shall prevail over any oral statements made by from ‘‘mamathai’’'s employees or agents. ‘mamathai’ shall use all reasonable efforts to ensure that its written information about the Products is accurate.


7. Promotions


7.1 From time to time, our products may be subject to special offers. Any special offers shall be subject to these Terms and Conditions which will prevail if there is inconsistency between the terms of the special offer and these terms. We may change the terms of special offers or withdraw them at our discretion, but We will honour any order placed by you before the offer is withdrawn subject always to manifest technical errors.

7.2 All deals are valid within the promotional period, are subject to change or withdrawal and are not valid in conjunction with other offers, unless otherwise stated.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, from ‘mamathai’ House excludes all liability arising out of its supply of the Products and in particular shall not be responsible for any loss or damage, arising directly or indirectly out of or in connection with delay beyond the estimated time or date of delivery; any circumstances over which Mango Lounge had no control of the consequences and which from ‘mamathai’ could not avoid by the exercise of reasonable care, or any indirect or unforeseeable loss suffered or incurred by the Customer or others.

8.2. In any event, from ‘mamathai’ 's liability to the Customer will not exceed the total price charged for the relevant items.

8.3. Nothing in these conditions shall affect the statutory rights of the customer.



Privacy and Cookies Policy

At from ‘‘mamathai’ accessible from https:// ‘mamathai.co.uk/ one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ‘mamathai’ (hereafter also referred as ‘mamathai’) and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information. Bella Pizza Kebab House legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • ‘mamathai’ needs to perform a contract with you
  • You have given ‘mamathai’ permission to do so
  • Processing your personal information is in ‘mamathai’ legitimate interests
  • ‘mamathai’ needs to comply with the law

Bella Pizza Kebab House will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address Phone Number First name and last name Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service. Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes.

Use of Data

Bella Pizza Kebab House  uses the collected data for various purposes: To provide and maintain the Service To notify you about changes to our Service To allow you to participate in interactive features of our Service when you choose to do so To provide customer care and support To provide analysis or valuable information so that we can improve the Service To monitor the usage of the Service To detect, prevent and address technical issues

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. ‘mamathai’ will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data Legal Requirement

Bella Pizza Kebab House may disclose your Personal Data in the good faith belief that such action is necessary to: To comply with a legal obligation To protect and defend the rights or property of from ‘mamathai’ To prevent or investigate possible wrongdoing in connection with the Service To protect the personal safety of users of the Service or the public To protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Service Providers we may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service. Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.  ‘mamathai’ does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in ‘mamathai’. This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.


If you have any questions about this Privacy Policy, please contact us: via email: nottingham@mamathai.co.uk  Document updated date:  16 December 2020

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